Personalised Family Tree Frames

Our Returns Policy

Here are AK Designs I hope you are happy with your purchase or gift.

Because the majority of my work here is personalised to the customers individual needs, refunds will only be accepted in the event of damage while in transit. Should this issue occur the customer must take photos of the broken piece and email them to designs.ak@yahoo.com and I also require you to return all broken items in the original packaging to us, once received a full refund will then be issued or an exchange of product if preferred.

Thank you for understanding.

Agnes